Iris-by-Lowe’s Closed as of 3/31/19

Unfortunately, Iris has shut down its smart home platform and related services effective March 31, 2019. As a result of their closure, technical support for their products will no longer be available, and the future of the hosts servers is unknown.

Iris customers! Looking to replace your Iris hub? Iris devices work with our controllers! Need more Z-Wave accessories? We welcome all Iris customers to explore our products and reach out to us with any technical questions you may have. Not sure what you need? We’re here to help! Contact Us Today!

Here is the official Statement from Lowe’s:

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Dear Iris customer,

As a valued customer, we wanted to provide an important update regarding Iris. We have decided to shut down the Iris smart home platform and related services effective March 31, 2019. We apologize for any inconvenience this may cause and are committed to providing the resources and support needed as you transition to comparable smart home products. 

This letter provides important information on the process and resources available for Iris customers.

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