remote services
Let’s Get Working
Step 1
Download our Remote Services software to your device.

Windows
PC & Laptop

Mac
PC & Laptop

Android
Mobile Device

iOS
Mobile Device
Step 2
Run the software.
Depending on your device you may be asked to Allow or Deny the program, click Allow.
It may take a moment for the app to start. Once it does, you will see a screen similar to this:
Step 3
The red arrow in the image above shows your unique “This Desk” number.
Contact Us and let us know what your Desk number is.
Step 4
When we connect to your device you will see a screen similar to the one below.
Click the green ACCEPT button with the SHIELD.
We should now be connected and ready to help you.
Send a Message
Let us know what we can help you with. We’ll get back to you shortly.
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